Caboodle - A research-led design team Caboodle - A research-led design team

Are your icons failing you?

Icon UX

The problem

Icons look swish and they can convey personality.  Trouble is, they come with a boatload of subjective meaning.  Without accompanying context or labels, each icon could mean something entirely different to different users.

We’ve seen them used in areas as important as navigation bars, forcing the user to guess their meaning.

Solution

Always use at the very least a tooltip, or accompanying text label. Icons should never be the sole reference for any action.  Instead, use them to reinforce the action.

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